Faq

Here are the answers to questions you might have. If you don’t find your answer below and still need assistance, please contact us

That’s easy:

  • We are one of the largest printing houses, and have been around for years now.
  • We offer the best quality at guaranteed lowest prices.
  • Our ordering process is easy and convenient.
  • We provide professional design.
  • You’ll like us!

Even though our prices are already heavily discounted, we can still work out even lower prices depending on quantity, please contact us or request a quote. And don’t forget to sign up to our newsletter for exclusive offers.

If you request any changes or addition in the current order, then there is a chance of order getting delayed.

R99 for orders below R1000 and ABSOLUTELY Free-Shipping for orders above R1000

Find shipping rate as per below:

Standard Shipping:
  • R99 on orders below R1000
  • Free shipping on orders over R1000
  • Delivery in 3 to 5 business days*

 

Note: we do not ship chromadeck, however, you can collect or arrange your own courier.

If there is an error on our part, we will refund your total order amount, including shipping. Once you contact us and confirm the error, your refund will be processed within 48 hours.

Note: Sometimes there might be a slight variance between colors on the screen and on the actual product. This could be for many reasons including the resolution of your screen, so these variations are not considered errors.

Acceptable Formats: PDF, JPG, BMP, PNG

Vector Files: Line art is scalable to any size, it never loses resolution and the image stays clean and crisp. Because of this, it can be submitted at any size that is in proportion to your canvas size.

Raster Files/Images: Depending on the resolution and Pixel base, images like .JPG, .TIFF, .BMP, .PNG becomes blurry when enlarged. If submitting these files please follow the guidelines below:

  • 100% scale (full size output) at 100 dpi
  • 50% scale at 200 dpi or higher
  • 25% scale at 300 dpi or higher
  • 10% scale at 600-1200 dpi recommended

Thumbnail-sized jpg and png files are not at a high enough resolution to use on large prints like canvas.

File Tips:

Set the size in proportion to the exact size canvas you are ordering.

Our printers are calibrated accurately to print the right colors and we will make every effort to match the color of your design. In rare cases, some colors might have some variation. This will not be considered a production error. We will not issue refunds, nor accept returns for misunderstandings due to color, depth, or tone. We are not responsible for differences, either real or perceived, between the appearance of the product on your screen and the final printed piece. We will address this situation case to case basis. Please make sure to put special instructions if you are very specific on certain colors.

Yes, please use our custom size calculator or request a quote

You can use EFT payment during checkout or, you can request an estimate/invoice from us which contains our banking details.

Please note: our website has top security features. All credit card processing is handled by a reputable company. We do not retain, file or even view any customers’ credit card information.

Young Printers PTY Ltd

(www.youngprinters.co.za)

Shop FD31, 1st Floor
Bruma Oriental City
51 Ernest Oppeinheimer Avenue, Bruma
Johannesburg, 2026

Wall displays are specially constituted group of canvases that you can order for a special price. They are generally meant to cover the whole wall or an area of the room . You can order multiple images on multiple canvas grouping. When you select Wall Displays you have to then select between the different configurations of canvas.

Split image canvas break one image into different canvases or panels , when viewed together they create a stunning singular vision . Once you upload the picture and select the required size our team of expert designers would do the required sizing , adjustments and manipulations to make it a piece of ART.

On your order form, you’ll see the option to request that we convert your  images into either black and white images or sepia images or just leave them as they were originally.

Our team of expert designers will make sure that they are converted beautifully.

Normal pictures are 2 dimensional where as canvases are 3 dimensional. So for the edges you can select a solid color for the edges / have the original image extended ( Image wrap ) or have the edges mirrored.

If you have important features of the canvas , we suggest you take the mirror option so as to not loose any of the important parts of the image in the wrap . For all other images you can go with either of the options.

We use specially manufactured pure cotton and polyester art canvas for archival printing.

The printing technology we use for the canvas and banners printing is eco-solvent and latex printing.